Legal Notices

Section 1About this website

This website is run by Lifetouch Care, a home care provider based in Wolverhampton. We are registered with the Care Quality Commission (CQC), location ID 1-22156254402, and with the Information Commissioner’s Office (ICO), registration number ZB716383.

By using this website you agree to these legal notices. If you do not agree with them, please do not use the website. They should be read together with our Privacy Policy and our Cookie Policy.

Section 2Disclaimer of warranty

The information on this website is provided on an “as is” and “as available” basis. We make reasonable efforts to keep it accurate and up to date, but we do not give any promise, express or implied, about it.

To the fullest extent the law allows, we do not guarantee:

• that the information is accurate, complete or up to date
• that the information is suitable for your particular purpose
• that the website will be available all the time or without interruption
• that the website and its content will be free from errors, viruses or other harmful components

We may restrict, suspend or end access to the website, or to any part of it, at any time and without notice.

Section 3Not care advice

The website describes the services we offer. It is not medical, nursing or care advice, and it does not replace advice from a doctor, nurse or other qualified professional who knows the person concerned.

Describing a service on this website is not an offer or a promise to provide it. We agree to provide care only after we have assessed a person’s needs and put a written agreement in place.

Section 4Website changes and updates

We may change, suspend, add to or remove any part of this website at any time, including its content, features and services, without telling you first.

We may also change these legal notices and the policies linked from this website. A change takes effect when we publish it here, and the date at the top of this page shows when the notices were last updated. If you keep using the website after a change, we will treat that as your acceptance of it, so please check this page from time to time.

Section 5Copyright and ownership

The text, images, logos and design on this website belong to Lifetouch Care or are used with permission, and they are protected by copyright and other intellectual property laws. The Lifetouch Care name and logo may not be used without our written permission.

You may view the website and print or save a copy of a page for your own personal use. You may not copy, change, sell or republish our content, or use it for another business, without our written permission.

Section 6Links to other websites

This website may link to websites run by other organisations, for example the CQC. We include these links to be helpful. We do not control those websites, we are not responsible for their content or how they handle your information, and a link is not an endorsement.

You can check our registration on the CQC website.

Section 7Limitation of liability

To the fullest extent the law allows, Lifetouch Care is not responsible for any loss or damage that arises from using this website or from relying on the information on it, including loss caused by a website error, interruption or virus.

Nothing in these notices limits or excludes liability that cannot be limited or excluded by law. This includes liability for death or personal injury caused by negligence, and for fraud. Nothing here affects your rights as a person who receives care from us, or any duty we owe under the law or under our written agreement with you.

Section 8Governing law

These legal notices, and your use of this website, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute that arises from them, except that if you live in Scotland or Northern Ireland you may also bring a claim in the courts of that country.

Section 9Contact us

If you have a question about these notices or about this website, please get in touch.